Job Opportunity at CVPeople Tanzania - CSR

CVPeople Tanzania is currently seeking for a competent candidate to fill the vacancy of Customer Service Representative.

Job Opportunity at CVPeople Tanzania - Customer Service Representative 

CVPeople Tanzania  

Full time

Iringa-Mufindi District, Tanzania  

Posted on 05/23/2022

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Key roles: 

• Handling and responding to customer requests and calls

• Collecting customer feedback

• Delivering information about the company products and services.

• Resolving customer issues and problems

Knowledge and Experience

•  Ideally the candidate would have 1 – 2 years of experience relating to:

•  Customer service

•  Sales or Marketing

Core competency and qualification requirement:

•     At least a relevant certificate in customer service, sales, marketing, or related studies.

• Computer literate, a candidate with demonstrable skills in working in the Customer Relationship Management (CRM) software will have an added advantage.

•  Should have people-first mindset

•  Should have effective listening skills

•   Should have excellent problem-solving skills

•  Should be flexible and adaptive

• Should have good organizational skills

•  Should be detail-oriented

•    Ability to handle customers with patience

•  Should be willing to learn

•  Should be friendly and respectful

•   Should possess excellent written and verbal communication skills

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